환불 정책
Kindly use this LINK to access your order/account for cancellations or returns.
Cancellations
Cancellation is only possible until the order has been fulfilled.
Cancellation is only possible until the order has been fulfilled.
Returns
Our return policy lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our return policy lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a few days.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a few days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please contact your credit card company first, as it may take some time before your refund is officially posted. There is often some processing time before a refund is visible. If you have done all of this and still have not received your refund, please contact us at johann@omnifixo.com.
If you haven’t received a refund yet, please contact your credit card company first, as it may take some time before your refund is officially posted. There is often some processing time before a refund is visible. If you have done all of this and still have not received your refund, please contact us at johann@omnifixo.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at johann@omnifixo.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at johann@omnifixo.com.
Return shipping
For returns in the US contact me for a return label.
To return your product in the EU, please mail it to:
Omnifixo AB (attn Johann Zita)
Hålluddsstigen 12
13440 Gustavsberg
Sweden
Hålluddsstigen 12
13440 Gustavsberg
Sweden
For other regions, kindly contact me via email.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.