Refund policy

Returns 
Our return policy lasts 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted.  There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at johann@omnifixo.com. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at johann@omnifixo.com. 

Shipping 
To return your product, you should mail your product to:

Omnifixo AB (attn Johann Zita)
Hålluddsstigen 12
13440 Gustavsberg
Sweden 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.